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Terms and Conditions

  • For Direct Debits
  • 1. PARTIES

    The “Facility Owner” means the organisation providing the service for which the Customer is paying.

    The “Customer” means the person or party signing the Payment Contract. “Payment Contract” means the Agreement in which the Customer has agreed to pay for the service provided by the Facility Owner. Hereafter referred to as the “Agreement” “Ezidebit NZ Ltd, PO Box 5587, Wellington 6145, New Zealand Phone 0800 478 483 Fax 04 473 6511 Email info@ezidebit.co.nz

    The Customer acknowledges that Ezidebit has been contracted by the Facility Owner to collect the payments due under the Agreement in return for having an entitlement to use the services provided by the Facility Owner. Nothing contained in the Payment Contract shall render Ezidebit, the agent of the Facility Owner, for any purpose other than the collection of payments due and payable under the Agreement.

    You acknowledge that Ezidebit shall not in any way be liable to you for the provision of Services. For the purpose of the Contracts Privacy Act 1982, you acknowledge that all rights of the Facility Owner pursuant to this Agreement may be enforced by Ezidebit, as if it were the Facility Owner, without requiring your consent or any involvement on the part of the Facility Owner.

    2. PAYMENTS Ezidebit shall administer the collection of payments due by you to the Facility Owner. All payments due by you shall be made directly to Ezidebit in the manner specified in the Agreement. It can take up to three (3) days for payments to be processed from your account. Your obligations under this agreement is to ensure sufficient funds remain available to cover the instalment amount specified in this agreement for at least three (3) days after the nominated instalment date.

    3. DISHONOUR FEE Ezidebit shall debit a dishonour fee of $14.00 direct from your account for any payment dishonoured by your bank within 7 days of the payment rejecting.

  • For all Casual Rates and Private
  • All Casual Rates and Private rates have an expiry of 4 months.

  • For all Memberships Paid in Advance (1month, 6 month and 12 month)
  • These memberships must all be paid for in advance, by debit or credit card or in cash at the studio. If you decide to leave before the end of the fixed contract, no refund is due but your membership can be transferred to another person.

  • For Use of Website
  • Tiaki invites you to visit its website. Access to and use of the site is subject to the terms and conditions outlined herein and all applicable laws. Tiaki reserves the right to modify these terms and conditions from time to time by updating this notice. This is an offer made by Tiaki to you, under which you are invited to browse, peruse and interact with our website for your own personal guidance, information and communication with Tiaki.

    This offer is expressly conditional on your acceptance of these terms and conditions. This Agreement represents the entire agreement between you and Tiaki concerning access to the Tiaki website and takes precedence over all such existing communications and/or agreements.

    You acknowledge that, whilst every effort is made to ensure that all information contained in the Tiaki website is accurate and up-to-date, Tiaki makes no warranty as to its accuracy, and you accept that any and all use of information contained on the Tiaki website is at your own risk.

    Tiaki shall not be liable for any direct or consequential loss arising from your access to and/or use of or inability to access and/or use the Tiaki website or any erroneous or omitted information contained on the Tiaki website.

    You accept that the entire content of the Tiaki website is protected by copyright and that Tiaki is either the proprietor or licensee of all copyright in the material contained therein.

    Tiaki reserves all its rights as copyright proprietor of the Tiaki website and prohibits without limitation downloading, distribution, exhibition, copying, adaptation, reposting, modification of and dealing in any copyright material contained therein, save as expressly provided herein without the express written authorisation of Tiaki.

    You are advised that all communications made via the Tiaki website and/or email, including but not limited to competition entries, is strictly on a non-confidential basis and you hereby grant to Tiaki an exclusive perpetual license to use the content of any such communication for any purposes whatsoever.

    You acknowledge that Tiaki reserves all its rights as proprietor of all its trademarks and logos.

    You are advised that any and all images of people and/or places and/or events exhibited on the website are lawfully used by Tiaki and that any misuse of these images by you is prohibited. You are further reminded that any such misuse of images may be a violation of copyright law, trade mark law, rights of privacy, publicity and personality, laws of defamation and/or obscenity, communications regulations and other legal provisions.

    Tiaki reminds you that they police and enforce their rights vigorously to the maximum extent available under the law.

    Privacy Policy

    Tiaki Physio, Pilates and Yoga

    Privacy Policy of www.tiaki.net.nz

    Effective date: December 03, 2018

    Tiaki Physio, Pilates and Yoga (“us”, “we”, or “our”) operates the www.tiaki.net.nz website and the Tiaki mobile application (hereinafter referred to as the “Service”).

    This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Our Privacy Policy for Tiaki Physio, Pilates and Yoga is managed with the help of Privacy Policies.

    We use your data to provide and improve the Service.

    By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

    Information Collection And Use

    We collect several different types of information for various purposes to provide and improve our Service to you.

    Types of Data Collected

    Personal Data

    While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address,Province,Postal code, City
  • Cookies and Usage Data

    Usage Data We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).

    This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

    When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

    Tracking & Cookies Data We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

    Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

    You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. You can learn more how to manage cookies in the Browser Cookies Guide.

    Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.
  • Use of Data

    Tiaki Physio, Pilates and Yoga uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues
  • Transfer Of Data

    Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

    f you are located outside New Zealand and choose to provide information to us, please note that we transfer the data, including Personal Data, to New Zealand and process it there.

    Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

    Tiaki Physio, Pilates and Yoga will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

    Disclosure Of Data

    Legal Requirements

    Tiaki Physio, Pilates and Yoga may disclose your Personal Data in the good faith belief that such action is necessary

  • To comply with a legal obligation
  • To protect and defend the rights or property of Tiaki Physio, Pilates and Yoga
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability
  • Security Of Data

    The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

    Service Providers

    We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

    These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


    We may use third-party Service Providers to monitor and analyze the use of our Service.

    Google Analytics

    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

    Links To Other Sites

    Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

    We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

    Children’s Privacy

    Our Service does not address anyone under the age of 18 (“Children”).

    We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

    Changes To This Privacy Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

    We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

    You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

    Contact Us

    If you have any questions about this Privacy Policy, please contact us:

    By email: rachael@tiaki.net.nz